A platform for Oracle RightNow CX tools and utilities
The CXDev Toolbox is an extensible platform for tools and utilities that support the management, maintenance and development of an Oracle RightNow CX site. Toolbox utilities and tools provide features to System Administrators and Developers that are either missing from the core Oracle RightNow CX platform or only possible through a lengthy custom development effort.
The tool runs as a stand alone application on your desktop and accesses your Oracle RightNow CX site directly through the public Connect APIs. This direct API connection uses HTTPS to ensure that your data is protected, private and secure.
Installation via ClickOnce deploymentInstall CXDev Toolbox
Oracle RightNow CX Site version Feb '12 or later
CX Site Account with SOAP API access (username/password authentication)
Microsoft .NET Framework 4.5+
One of the most requested missing features in Oracle RightNow CX – this utility creates Staff Accounts through a CSV file.
A tool for quickly viewing locked Staff Accounts. Unlock one or multiple accounts with a single click. Also allows for optional password resets.
Run ad-hoc queries using the RightNow Object Query Language (ROQL). Supports both tabular and object type queries.
Generate PHP stub classes w/ PHPDoc comments for RightNow ConnectPHP Core Objects and Custom Business Objects.
The CXDev Toolbox is the first step towards a platform for the development, distribution, and execution of packaged utilties and tools that otherwise have to be repeatedly created through custom development efforts.
The Toolbox of today includes three core tools that are useful to almost every System Administrator or Developer. The core Toolbox and the three tools are free, and will always be free.
The CXDev Toolbox of the future will feature:
Like what you see? Did one of the free tools save you hours of custom development? Consider contributing so that new features, tools and utilities can be added at a quicker pace.
The following Tools or Utilities are being considered for a future release.
|PTA Tester||Generate and decode standard or encrypted PTA tokens|
|Object Cleaner||Bulk delete database records using a ROQL query or Custom Report|
|Contact Merge||Combine multiple contact records together, including sub-objects such as Incidents, Opportunities and CBOs|
|CBO Copier||Quickly copy CBO records between two sites, such as a test site and production|
|Meta Compare||Compare the database object structures between two sites. Confirm that Custom Fields, Custom Attributes and Custom Objects match up.|
For guides on the operation of the Account Importer, Account Unlock or ROQL Tester tools, see these articles on CXDeveloper.com.
If you are experiencing technical issues with the CXDev Toolbox, encounter a bug, or have a feature suggestion, please let us know by posting a comment to this CXDeveloper.com Discussion Thread: